Privacy Policy
This Privacy Policy describes how Mengting Dream Gallery collects, uses, and shares personal information when you visit, make a purchase from, or otherwise interact with mengtingdreamgallery.com, including when you contact us regarding an order or our artwork.
Mengting Dream Gallery is an independent online art business operated through Shopify.
Personal Information We Collect
When you visit or use the Site, we may collect certain information about your device and your interaction with the Site, including:
• Internet Protocol address
• Browser and device information
• Time zone and general location information
• Pages and products viewed
• Referring websites or search terms
• Information about how you interact with the Site
• Cookies and similar technologies
When you place or attempt to place an order, we may collect information including:
• Name
• Billing address
• Shipping address
• Email address
• Telephone number
• Products purchased
• Order and transaction information
• Payment status and related payment information
Payment transactions are processed through Shopify and authorized payment service providers. Mengting Dream Gallery does not generally receive or store your complete payment card number.
We may also collect information that you voluntarily provide when you contact us, submit a contact form, subscribe to marketing communications, or communicate with us regarding an order.
How We Use Your Personal Information
We use personal information as reasonably necessary to operate Mengting Dream Gallery and provide our services, including to:
• Process and fulfill orders
• Arrange production and shipping
• Provide order confirmations and tracking information
• Communicate with you about your order
• Respond to customer service inquiries
• Process returns, exchanges, and refunds
• Detect and prevent fraud or unauthorized transactions
• Maintain and improve the Site
• Understand how customers interact with the Site
• Comply with applicable legal, tax, accounting, and regulatory requirements
• Send marketing communications when you have chosen to receive them
You may unsubscribe from marketing emails at any time by using the unsubscribe link provided in those communications.
Made to Order Production and Fulfillment
Canvas prints purchased through Mengting Dream Gallery are made to order and professionally produced through a U.S. based printing and fulfillment partner.
To produce and deliver your order, we may provide the fulfillment partner with information reasonably necessary to complete the order, such as your name, shipping address, contact information, product ordered, and order details.
Our fulfillment partner uses this information for purposes such as producing, packaging, shipping, tracking, and resolving issues with your order.
How We Share Personal Information
We may share personal information with service providers that assist us in operating our business.
These may include:
• Shopify, which provides our ecommerce platform, checkout, and related store services
• Payment processors used to securely process transactions
• Our printing and fulfillment partner, which produces and ships canvas orders
• Shipping carriers and logistics providers
• Website hosting and technology providers
• Analytics providers
• Marketing and advertising providers, where applicable
• Professional advisers or service providers when reasonably necessary for our business
Shopify processes personal information in connection with the services it provides to merchants and customers. Shopify maintains its own privacy practices regarding this information.
We may also disclose information where reasonably necessary to comply with applicable laws, regulations, court orders, subpoenas, or other lawful requests, or to protect our legal rights, customers, business, or others.
Cookies and Similar Technologies
The Site uses cookies and similar technologies to operate essential website functions, remember preferences, understand how visitors use the Site, improve performance, help prevent fraud, and, where applicable, support advertising and marketing activities.
Shopify and other service providers may also place cookies or similar technologies when you visit the Site. Shopify describes cookies used on merchant storefronts as including necessary, performance, advertising, and social media or content technologies.
Depending on your location and the privacy settings available on the Site, you may be able to manage certain cookie and data sharing preferences through our cookie banner or privacy preference tools.
Analytics and Advertising
We may use analytics tools to understand how visitors find and interact with the Site and to help us improve our website, products, and marketing.
Where advertising or analytics services are enabled, certain information about your interaction with the Site may be shared with those providers.
We do not sell your personal information for money.
However, certain disclosures involving analytics or advertising technologies may be considered a “sale,” “sharing,” or “targeted advertising” under some privacy laws. Where applicable, you may have the right to opt out through the privacy controls available on the Site.
Your Privacy Rights
Depending on where you live and the laws that apply, you may have certain rights regarding your personal information. These may include the right to:
• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Request a copy of certain personal information
• Opt out of certain targeted advertising, sale, or sharing activities where applicable
• Withdraw consent where processing is based on consent
To submit a privacy request, contact us at info@mengtingdreamgallery.com.
We may need to verify your identity before completing certain requests.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill orders, provide customer service, maintain business and transaction records, comply with legal and tax requirements, resolve disputes, prevent fraud, and enforce our agreements.
Retention periods may vary depending on the type of information and the reason it was collected.
Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information.
Our online store and checkout are provided through Shopify and use secure technologies for transmitting sensitive information.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Children’s Privacy
The Site is intended for a general audience and is not directed to children under 13 years of age.
We do not knowingly collect personal information directly from children under 13. If you believe a child has provided personal information to us, please contact us so that we can review and, where appropriate, delete the information.
Third Party Websites
The Site may contain links to websites or services operated by third parties.
Mengting Dream Gallery is not responsible for the privacy practices, security, or content of third party websites. We encourage you to review their privacy policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our business practices, services, technology, or legal and regulatory requirements.
The updated version will be posted on this page with a revised “Last updated” date.
Contact Us
If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact:
Mengting Dream Gallery
Email: info@mengtingdreamgallery.com
Website: mengtingdreamgallery.com
For customer service inquiries, you may also use the Contact page on our website.